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Protect Your Investment: EJ Water’s Service Line Protection Program

June 2, 2025

As a homeowner, unexpected water line repairs can quickly become costly emergencies. That’s why EJ Water is proud to offer our members an exclusive Water Service Line Protection Program for just $3.95 per month – providing affordable peace of mind against potentially expensive repairs.

The Hidden Risk Beneath Your Yard

Did you know that the average cost to repair a water service line runs between $700-$1,000 per incident? As a homeowner, you’re responsible for the water line that runs from your meter to your home. When problems occur, they can be difficult to detect and expensive to fix.

Comprehensive Coverage You Can Count On

For less than $4 per month, our Water Service Line Protection Program offers:

✓ Water Loss Coverage

We’ll cover the cost of water loss due to leaks on your service line from the meter connection point to your home. No more worrying about surprise high water bills when leaks occur!

✓ Connection Point Protection

The program covers leaks at water service line connection points, including fittings. Without this protection, any leak at the fitting outside the meter pit would be your financial responsibility.

✓ Repair or Replacement Services

We provide up to $1,500 per incident for repair or replacement due to:

  • Normal wear and tear
  • Leaking lines
  • Low pressure issues
  • Permanently blocked exterior water service lines
✓ Leak Location Assistance

Our staff provides information and tips to help you locate leaks. For more complex situations,  field service technician can inspect your meter, service line area and verify equipment for an additional service fee. 

✓ Outdoor Hydrant Coverage

If a leak occurs at an outside hydrant, the program covers repair or replacement of the service line up to 5 feet away from the hydrant and must be out of the landscaping area. This is to ensure our crews have enough room to get to the leak repair without getting into the residence or hydrant. (Note: Hydrant upgrades required by Illinois Department of Public Health plumbing codes are the member’s responsibility.)

✓ Foundation Leak Protection

For leaks occurring at the foundation, we cover repair or replacement up to 5 feet from the foundation. If a shut-off valve is not present, one can be installed at an additional cost.

Peace of Mind by Default

All EJ Water residential members are automatically enrolled in this valuable protection program. This ensures you’re covered from day one without having to take any action.

If you prefer to opt out, you can do so at any time (unless a repair request has been filed). After filing a repair request, members must remain in the program for at least 12 months. To opt out, simply authenticate your account ownership by entering your phone number or email, then complete the opt-out form.

The Smart Choice for Homeowners

Without this protection, you would be responsible for all repair costs and water loss should a service line issue occur. For just $3.95 monthly, you can eliminate the worry of unexpected water line expenses and ensure quick resolution when problems arise.

Don’t wait for a water emergency to strike. EJ Water’s Service Line Protection Program is your affordable insurance against unexpected repairs and water loss.

For more information visit: https://ejwatercoop.com/water-loss-coverage/

 

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