We are currently experiencing reports of low or no water pressure in areas north of Effingham. Our technicians are en route and actively investigating the cause of the issue. We apologize for the inconvenience and appreciate your patience while crews work to identify the problem and restore normal service.
Update: 5/18/2026 @ 4:30 PM — Our technicians have located the source of the leak and repairs are actively being made to restore service. Due to the leak, approximately 24 members will experience a water service interruption for necessary repairs. During this time, a boil order will be in effect until further notice. We have notified these members directly and will notify them once the boil order has been lifted. If you have any questions, please feel free to chat with us online or contact us at 217-925-5566. Thank you for your understanding and cooperation.
