Frequently Asked Questions

Depending on your location, your water will either come from two well fields that tap the sand and gravel aquifer associated with the Embarras River Valley or from the Kaskaskia River and then ran through one of our two water treatment plants.

The water main is buried at least 42″ deep, even across hilly areas or under creeks. It is buried this deep to avoid damage from frost, and other threats.

Our distribution system consists of PVC water mains from 4” to 8” diameter, sometimes 10”. A member’ service line from the meter will most likely be 1” to 1 ½” depending on the distance of the water main.

Each year a consumer confidence report (CCR) or water quality report is made available to all customers through the mail and can be found on our website on the water quality report page. This yearly report records all of the test results for the preceding year and notifies our members of the water quality.

Water testing is regulated by the Illinois Environmental Protection Agency, (EPA). Water is tested daily at both treatment plants for several parameters. Additional samples from the distribution system are tested monthly.

EJ Water has two separate water sources. The larger water source will supply softened water to our customers; however our original water source still produces moderately hard water at the recommended amount of 6-7 grains. A water softener is not necessary although some customers desire to use a water softener. Before the water is softened in our water treatment it is around 17 grains of hardness.